How to Scale Your Business with Robotic Process Automation

August 2, 2021
by Backcross Solutions

Gears processing automations

From software solutions to equipment, technology can be a small business owner’s best friend. Technology allows companies to work more efficiently, identify more customers, and save money while creating their dream business. While some technology solutions require a significant investment, there are potential solutions that are low-cost and, yet still, high impact. The emergence of robotic process automation (RPA) has taken the world of digital technologies by storm. Not only has it provided businesses with a platform to enhance efficiency, increase productivity, and streamline processes, it has also equipped them to reduce the margin of error caused by human interventions

What is RPA?

RPA is an application of technology aimed at automating business processes. RPA is governed by business logic and structured inputs. Using RPA tools, a company can configure a “robot,” to capture and interpret applications for processing a transaction, manipulating data, triggering responses, and communicating with other digital systems. RPA opportunities range from something as simple as generating an automatic response to an email to deploying thousands of bots, each programmed to automate jobs in an ERP system.

What are the benefits of RPA?

“David Schatsky, a managing director at Deloitte LP, points to a bank’s experience with implementing RPA, in which the bank redesigned its claims process by deploying 85 bots to run 13 processes, handling 1.5 million requests per year. The bank added capacity equivalent to more than 200 full-time employees at approximately 30 percent of the cost of recruiting more staff, Schatsky says.”[1] Organizations find that “Bots” are a low-cost and easy implementation for their companies and typically does not require custom software or massive integration projects. Businesses are seeing RPA as a catalyst to improving operations by automating the manual, low-value tasks.

With Backcross Solutions your organization will have industry leading experts guiding your path towards automation. With decades of experience in the technology industry and a proven track record within the RPA space, Backcross Solutions is the best choice your company can make.